Privacy Policy
Last updated: 2026-01-01
Who we are
EmeraldCore Strum Club provides beginner-focused acoustic guitar courses and related resources. You can contact us at [email protected] or +1 (415) 802-9214.
Information we collect
- Account data you provide (name, email) when registering or purchasing.
- Support messages you send via our contact form.
- Usage data such as page views and device information for performance and security.
- Local preferences stored on your device (theme, cookie consent, favorites, and cart) using browser localStorage.
How we use your information
- Deliver and personalize course content and features.
- Process purchases and provide access to your library.
- Respond to support inquiries and improve our services.
- Comply with legal obligations and prevent fraudulent activity.
Cookies and localStorage
We use essential cookies to remember your session and preferences. We also store certain settings client-side via localStorage, including:
- emeraldcore_theme — light/dark/auto theme preference
- emeraldcore_cookies — cookie banner consent
- emeraldcore_favorites — IDs saved to Fallows
- emeraldcore_cart — cart item IDs and quantities
You can clear these anytime in your browser settings.
Data sharing
We do not sell your personal data. We share data with payment providers and essential service vendors only as necessary to operate our platform and comply with the law.
Data retention
We retain account and transaction records for as long as required for legal, accounting, or reporting obligations. Support messages are retained for up to 24 months unless you request earlier deletion where applicable.
Your rights
Depending on your location, you may have the right to access, correct, or delete your data, and to object to certain processing. To exercise your rights, email [email protected].
Security
We implement technical and organizational measures to protect your data. No method of transmission or storage is completely secure, and we encourage strong, unique passwords.
Children
Our services are not directed to children under 13. If we learn we have collected data from a child under 13, we will delete it promptly.
Changes to this policy
We may update this policy. We will revise the “Last updated” date and, where appropriate, notify you by email or site notice.
Contact
For privacy questions, contact [email protected]. You can also reach us at +1 (415) 802-9214.